💵Payouts
AngeLink will automatically send all funds available for withdrawal on the 15th and 30th of every month. Once the funds are sent, it typically takes 2-3 business days for the funds to arrive. Please note withdrawals will not be processed on weekends, federal, government, or bank holidays. If a withdrawal date falls on one of these days, the funds will be processed on the next business day.
In emergency situations, AngeLink may approve exceptions to the standard schedule. Customers can request early fund disbursement by contacting AngeLink directly via customerlove@angelink.com.
It is important to note that our payment partner does not provide partial withdrawals and is not authorized to act as a bank or to hold funds for an extended period of time. Therefore, every time a withdrawal initiates, it will be for your full available balance. There is no partial balance withdrawal. Withdrawing funds will not affect your total amount raised for your campaign and you will be able to continue to accept donations even if you have already begun the withdrawal of funds.
AngeLink strives to enable withdrawals on a timely basis; however, withdrawals may not be available to you immediately as AngeLink does not warrant or guarantee that withdrawals will be available to you within any specific time frame. We rely on third-party payment processing partners that may require additional verification and documentation. AngeLink fully disclaims all responsibility for a delay of a withdrawal or any other reason that you may be unable to access and use withdrawals promptly. We also cannot be responsible for enabling withdrawals for a specified time period or for any issue that may arise from a delay or inability to process a withdrawal. All fundraisers are fully responsible for providing accurate and complete information for AngeLink and our payment partners to properly process withdrawals.
💡If you have submitted your information but did not receive a payout on the 15th or 30th, please refer to these articles:
- Verification process and documentation required for funds withdrawal
- What if my fundraiser is suspended?
💸Automatic Refunds
Your personal details and bank account must be verified before funds can be transferred. If verification is not completed within the time frames specified below, or if the verification fails, the following actions will be taken against your account by our third-party payment processing partner due to compliance purposes with US banking laws, which is outside of AngeLink's control:
- 30 days from 1st donation - If the account is not verified, the payouts will be disabled.
- 72 days from 1st donation - If the account is not verified, the account will be suspended and all donations will be refunded to the donor's original form of payment.